How Do I Update My Client Profile?

To ensure your pets get the best service please make changes to your online profile as routine and diet changes are made at home.

To do this log into your online account with us here and you may see our service agreement pop up. This may happen for two reasons, 1). this is the first time signing into your account or 2). we have slightly changed our policies and you will need to read and agree to them again. Now you should see tabs across the top of your page. Click on the “Profile” tab. You will see all of your home care notes like trash days, plants to be watered, pet care instructions and more. You can expand the “note” section by clicking on the bottom right corner and dragging so it makes it easier to see and edit notes as needed.

Please make sure medications, emergency contacts, and vet numbers are still accurate. Once you are finished scroll down to the bottom and click on submit change request. This will now show up in our queue to review and approve!

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